In a busy retail environment, queue management is a vital aspect of customer service. Retailers need to provide a service that is fair, efficient and stress free for customers and staff alike. By reserving each customers place in line and notifying them about how long they can expect to wait, shops become more pleasant and more profitable, too figures show that up to 88% of customers prefer to carry on shopping while that wait for their number to come up. Turn-O-Matic is the most used customer priority system on the market in retailing, banks, government offices, hospitals, airlines, and wherever else people wait for service. . More than 150.000 Turn-O-Matics have been installed, and every year more than 600 million tickets are dispensed in every kind of retail or service environment imaginable.